Agentic AI for Customer Experience.

Trusted by the world's most iconic brands

  • Sanctioned Generative AI
  • Proactive and automated customer care
  • Empowered customers and agents
  • Seamless integration within your CX stack
  • Easy configuration and management

Leverage Sanctioned Generative AI as the powerful combination of Netomi’s generative tech and LLMs, allowing brands to respond to more customer queries while preserving brand safety and security.

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Netomi AI lets you quickly respond to customer needs, extracting intent and sentiment within seconds. Automatically resolve 80+% of customer service inquiries, decrease resolution time, increase customer satisfaction, and reduce support costs.

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Choose from auto-pilot, co-pilot, customer insights, or all of the above. Leverage Netomi to provide automatic resolution across every channel, assist employees with complex customer requests, and analyze customer communication and feedback from any source for actionable insights.

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Netomi integrates seamlessly with your existing agent desk, CRM, and business systems, enabling you to quickly and easily deploy the AI without changing your tech stack. We work across email, messaging, web chat, in-app chat, SMS, search and voice and can seamlessly integrate with your chosen agent desk service.

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Built for business users, Netomi allows you to integrate with backend systems, build workflows, and train on existing knowledge bases within one simple interface.

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