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Netomi > Freshdesk

Netomi + Freshdesk.

A refreshed approach to customer service for quick and immediate resolutions.



Try It Out

A Powerful Chatbot Integration for an Even More Powerful CX.

Leverage live chat AI to respond immediately to everyday tickets for the ultimate boost in agent productivity.

What Happens When We Work Together.

  • Take response times to new lows and CSAT to new highs

    AI-powered Freshdesk chatbots resolve customer service tickets at lightning speed across email, chat, social messaging, and voice channels.

  • Escalate more complex matters to human agents with ease

    Our AI-powered chatbot seamlessly hands over the conversation to the agent providing with the full context of the interaction.

  • Launch quickly with a streamlined process

    Our dedicated customer success team partners with you throughout the entire journey. There is zero coding required, no agent re-training or new platforms to learn.

Featured Resources.

The 15 Best Knowledge Base Software Platforms & Tips for Selecting the Right One

The 15 Best Knowledge Base Software Platforms & Tips for Selecting the Right One

Read Blog Post
8 Best Customer Service Stories That Went Viral

8 Best Customer Service Stories That Went Viral

Read Blog Post
The 13 Best Live Chat Software Tools for 2023 [Review and Key Features]

The 13 Best Live Chat Software Tools for 2023 [review and Key Features]

Read Blog Post
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